Frequently Asked Questions?
Who are Youthsure?
Youthsure are a division of Thistle Insurance Services Limited, part of the JLT Group. Youthsure has been created to provide insurance solutions for Youth Clubs and Youth Organisations
What Insurance do I need to consider for a Youth Club?
Employers and Public Liability basic covers, this will cover you against liability arising out of injury to Employees, third parties or your members and 3rd party property damage.
We are happy to create a policy with you to suit your needs. Material Damage cover for buildings and/or contents should be considered if you have a premises of your own. We can also include legal expenses, fidelity guarantee, personal accident/money with assault or even all risks cover for equipment taken away from your premises (laptops, music/sports equipment).
How soon can you provide me with cover?
We can provide cover immediately over the telephone. We aim to get your policy documentation to you within 2 / 3 working days.
What will happen once I have completed the online quotation form?
Once you’ve completed our online quotation form, your details will be sent through to one of our insurance account handlers who will call you to discuss a quote. It may be necessary to ask you some additional questions at this stage to make sure you have the right level of cover – it could also help us to give you a more competitive quote.
What will you need to know?
Please have your existing insurance schedule and renewal notice available as this will give us the majority of the information that we will need. However, if you’re a new club, our account handlers will be able to guide you through the quotation.
Do I have to be affiliated with an organisation to take out this insurance?
Yes, as this is a discounted scheme this gives Insurers the peace of mind that you have good working practices and risk assessment measures in place and enables us to remain competitive.
Will my premium go up if I make a claim?
Not necessarily this would depend on the circumstances and severity of the claim and any risk improvement measures you make to help avoid this happening again. Our aim is to help you manage your risks and avoid incidents that may give rise to ca claim occurring. A better claims history will help keep your premiums down.
Are volunteers covered under Employers Liability Insurance?
Yes. Our Youth Club/ Sports Club policy provides cover for unlimited number of volunteers for employers liability providing that CRB Checks are carried out. You can get discounted CRB checks
What activities do your youth club insurance policy cover?
Our policy can cover several activities that are classed as hazardous. View our extensive list
Who is the youth club insurance underwritten by?
Our Youth club/ Sports club insurance is underwritten by Ecclesiastical, a specialist provider in Charity insurance in the UK.
What benefits do I get if I take a Youthsure policy?
Not only do we provide excellent products supported by leading insurers, when you take out a youthsure policy, you will also get access to our discounted CRB check facility. We also provide you with risk assessment guides which cover all types subjects to give you advice on many activities that you would conduct in running a youth club/ sports club, Our Youth club insurance provides you with access to specialist helplines to help you in running your youth club day to day. The helplines are open 24 hours a day, 7 days a week.
Our expert team of advisors are happy to assist you with identifying possible exposures and are on hand 8-5 every working day to make amendments to your policy over the telephone as and when required - please see our testimonials page for comments from some of our existing clients.
How can I pay for my policy?
We can accept payment by Debit Card/ Credit Card/ Direct Debit and details can be taken and processed by phone to provide you with cover immediately. We also accept payment by Cheque.
Do Youthsure have access to discounted CRB Checks?
Yes. We have arranged a facility with a leading provider to provide CRB checks at a specially discounted rate. For more information visit our discounted CRB page.